Shipping policy

Last updated: 21 October 2026

We ship across India from Noida, Uttar Pradesh, through Shiprocket and its courier partners. This page sets out how long orders take, what delivery costs, and what happens if something goes astray in transit.

The short version

Orders leave us within 1 to 2 working days.
After that, delivery usually takes 2 to 4 working days in Delhi NCR and 4 to 7 across the rest of India, a little longer for remote pincodes.
Your exact delivery charge is shown at checkout, before you pay. Nothing is added afterwards.
Cash on delivery is available, with the delivery charge paid online and the product amount paid in cash on arrival.
A tracking link reaches you as soon as your parcel is dispatched.

1. Where we ship

We deliver anywhere in India our courier partners reach. If your pincode turns out not to be serviceable, we will get in touch and refund your order in full.

We do not ship outside India at the moment.

2. When your order leaves us

Orders are packed and handed to the courier within 1 to 2 working days of being confirmed.

Orders placed on Sundays or public holidays are picked up the next working day. During festive periods, new launches and sales, dispatch can take an extra day or two, and we will let you know if your order is affected.

Throughout this policy, working days means Monday to Saturday, excluding public holidays.

3. How long delivery takes

Delivery times run from the date of dispatch rather than the date you ordered.

Destination	Estimated delivery
Delhi NCR	2 to 4 working days
Rest of India	4 to 7 working days
Northeast India, Jammu and Kashmir, Ladakh, Andaman and Nicobar Islands, Lakshadweep and other remote pincodes	7 to 10 working days

These are the estimates our courier partners give us. Weather, strikes, local restrictions and festive volumes can push them out, and those are outside our control, so we cannot refund an order for a courier delay. If your parcel is running late, message us and we will chase it with the courier on your behalf.

4. Delivery charges

Charges vary by pincode, parcel weight and the rate the courier sets for that route. Whatever it comes to, you see the exact amount at checkout, before you pay. Nothing gets added afterwards.

Cash on delivery is available. For COD orders, the delivery charge is paid online at checkout and the product amount is paid in cash when the parcel reaches you. Paying the delivery portion upfront is what lets us keep offering COD at all, since it covers the courier's cost if a parcel is refused.

Free delivery offers

From time to time we run offers where we cover the delivery charge ourselves, usually on prepaid orders above a certain value. When one is running, the qualifying amount and any conditions are shown on the website at the time, and the discount is applied at checkout.

These offers are not permanent. Unless one is running and your order qualifies, the standard charge in this section applies. Whichever it is, the amount you see at checkout is the amount you pay.

5. Tracking

As soon as your order is dispatched, we send a tracking link by email, SMS or WhatsApp to the details on your order.

Tracking can take up to 24 hours to start updating. If nothing has moved for more than 48 hours, send us your order ID and we will find out what is happening.

6. Getting your address right

Almost every failed delivery we see comes down to an incomplete address or a phone number the courier could not reach, so it is worth a second look at checkout.

Spotted a mistake? Message us straight away with your order ID. We can usually fix the address before dispatch. Once the parcel is with the courier, the address can no longer be changed, and we are not responsible for parcels delivered to an incorrect address that was supplied to us.

7. Failed delivery and returned parcels

Couriers make a limited number of attempts before sending a parcel back to us. If yours comes back because delivery was refused, the address was incomplete, the phone was unreachable, or nobody was available to receive it, the terms in our Refund and Return Policy apply. We are always happy to send it out again with a fresh delivery charge.

8. Damaged or missing parcels

If your parcel looks damaged or tampered with when it arrives, please record an unboxing video before opening it and message us within 48 hours of delivery. We will take it from there under our Refund and Return Policy.

If tracking shows your parcel as delivered but it has not reached you, tell us within 48 hours and we will raise it with the courier right away.

9. Urgent and scheduled deliveries

We cannot offer same day, next day, express or time slotted delivery, and couriers do not let us book a specific delivery date.

If you need something for a particular occasion, message us before you order. We will look at the timing honestly and tell you whether it is going to make it.